Duplication Centre

CD, DVD, Blu-ray duplication

01702 530 354

24 Hour Turnaround

Live Customer Feedback


Elspeth
I have used Duplication Centre several times, always impressed with their customer service, prices & quality of their products. Always a go to company, would highly recomend.(today at 10:51am)
Steve
Great service as usual! Quick and excellent communication(today at 9:37am)
Pete
First class service. Product looks perfect and very speedy delivery. Thanks!(yesterday at 4:30pm)
David
Excellent fast, friendly, professional service. Highly recommended.(Friday evening)
Adam
Fabulous service as usual, great communication throughout (about a week ago)
James
The CDs look great. It was easy to submit my files and I received a proof copy promptly and was able to make a small change before having the order printed. Lovely people and great communication and best price by some margin. I will definitely use again..(about a week ago)
Phil
I've used Duplication many times and they've always delivered exactly what I expected. Perfect.(about three weeks ago)
Mike
Easy to use and great quality product thanks. We've nearly sold out and will be re-ordering soon I think!(about three weeks ago)
Chris
We have order from the Duplication Centre many times - and as usual the Team helped superbly with the whole process. Great service, and YES we highly recommend them and will be using them again in the future. Well done and thank you…????(about three weeks ago)
Michael
Great quality and very fast turnaround(about three weeks ago)
Tracy
Great service and delivered quickly(about three weeks ago)
Tim
All good. (about three weeks ago)
Maz
Excellent customer service when i had a slight problem with my order (which was my own fault)(about three weeks ago)
Simon
Fantastic as always, thank you!!(about one month ago)
John
Nice people to deal with and a first class service. Always use them for my CD releases.(about one month ago)
Simon
Great service, as always!(about one month ago)
Valeria
quick turn around and lovely people to deal with! thanks again! Would recommend!(about one month ago)
Graham
Quick turnaround(about one month ago)
Darren
Great quality product and very helpful ad co-operative throughout the whole process. Quick and easy to deal with.(about one month ago)
Christine
We've used Duplication Centre over the last six years for small scale DVD duplication jobs. They have always been really helpful and responsive, and the DVDs and wrappers have been of high quality. (about one month ago)
Peter
Just wow, this is our first album, and our first time using these guys. They have been helpful, responsive and the speed of getting the CD's back complete was insane.
Response: As a new customer i am so pleased to hear about your experience and we aim to acheive this sort of standard every order . We look forward to working with you again .
(about one month ago)
Daniel
Quick turnaround, very impressive! (about one month ago)
Tom
Fantastic work, thank you for the quick turnaround!(about one month ago)
Roger
I have not ordered the double cardboard wallet for a release before and I think this will be my preferred option moving forward. Loved the quality and the speedy-as-always delivery. It looks like a different print technique / printer may have been used for the CD faces and is an improvement on past orders.(about one month ago)
Stephen
Brilliant high quality job, really helpful staff and very fast.(about one month ago)
Ian
Excellent fast efficient service, and really friendly people. A pleasure to deal with.(about one month ago)
Richard
Mint Biscuit - Circadian Thoughts I had to wait a bit longer than usual for these discs, but they were well worth the wait. Well produced colour and audio. Great customer service. Unbeatable prices.(about one month ago)
Doug
As always good service (about one month ago)
Colin
Great efficient service will definitely use again!(about one month ago)
Peter
I have used the Duplication Centre several times over the last few years. The quality of the products are excellent, the staff friendly and there is a fast turn around. I will continue to use this company to make my CDs and USBs.
Response: Always a pleasure to work with you Peter and thank you for this feedback.
(about one month ago)
Ian
Great service, great product, fast turnaround, very happy(about one month ago)
Kwame
Time of delivery was good and the quality of the products are always good(about one month ago)
Steven
Always outstanding fast service! (about one month ago)
Thomas
Amazing service, fast replies to my questions and the CDs arrived really quick. They look and sound great :)(about one month ago)
Steve
Fantastic speedy service and great value for money (about one month ago)
Jeremy
Very speedy service, there was a little bit of ink on the playing side of some of the CDs , it wipes off ok. Also printing on actual disc quite colour distorted but ok. (about one month ago)
Andrew
Amazing quality, very helpful and super fast turnaround!(about two months ago)
Jonathan
First class service and quick turn around (about two months ago)
Paul
Good, fast service. Good communications. (about two months ago)
Matt
Great and speedy work and full support from them(about two months ago)
Rui
Brillant service and quality (about two months ago)
Brian
Very efficient and helpful, particularly advising on technical and design issues. The CD’s sound great too ! Thanks
Response: So pleased to hear that Brian, any queries we are here at the end of the phone or on email, to support and advise you .
(about two months ago)
Daniel
Great service and product as always thank you(about two months ago)
Ashley
Absolutely fabulous experience!(about two months ago)
Ritchie
I have used the Duplication Centre perviously and the service is second to none, I would not use anyone else. From turn around time to quality of product and value for money, a pleasure to do business with. Thank you Duplication Centre & Team(about two months ago)
Skye
My CDs turned out amazing and communication was very quick. Will definitely be getting more prints with them in the future!(about two months ago)
M J Watson
Really pleased with my product (about two months ago)
Jon
A efficient personalised service with good communication and good production ,highly recommended.(about two months ago)
Ben
Fast and reliable, thank you!(about two months ago)
Janek
Delighted. Made many albums here with joy... Go for it!(about two months ago)
Aniko
I would like to say a huge thank you from St Ephraim Choir (Cambridge) to the Duplication Centre, and especially to the director, Una, for all of her help in creating our first CD. From start to finish, Una was incredibly helpful, professional, and supportive, making the whole process smooth and stress-free. We really appreciated her guidance and attention to detail, and we're delighted with the final result. I highly recommend the Duplication Centre to anyone looking for a reliable and friendly service. Thank you again, Una, for helping make our first CD a reality!(about two months ago)
Phil
I've used the Duplication Centre many times. They are a fantastic company - reasonable prices, fast turnaround and high quality results. They have a really nice ethos and when you have questions or problems you actually deal with a human being. The last time I used them there was a problem with my order (entirely down to me) and they bent over backwards to fix it. I can't recommend them more highly.(about two months ago)
Richard
Really enjoyed my discs, as usual top quality from the DC. This is likely to be my last Mint Biscuit production for some time. Great experience over the last six years as a DC customer. Thank you very much!(about two months ago)
Jodie
Brilliant CDs, thank you!(about two months ago)
Fionnuala
Fantastic service as always. Highly recommend.(about two months ago)
Miguel
Excellent CDs and packaging. Deadline was tight and they delivered perfectly. Honest prices, great people, and consistent quality after all these years. Thank you for keeping standards high. Mik(about two months ago)
James
Let down by another duplication service, i contacted the duplication centre for info, placed and order and recieved a fantastic, high quality cd less than 4 days later. I'm extremely impressed everyone i interacted with was pleasant and knowledgable. Will use these again and can't recommend them enough!(about two months ago)
Susan
I love this company so easy to order. Such helpful friendly staff. They talked me through the process I ordered with ease. Susan(about three months ago)
Kevin
Excellent fast service,very helpful(about three months ago)
Adrian
Una and the team are amazing, nothing is to much trouble and they always go the extra mile. I'll never use anyone else and can highly recommend (about three months ago)
Jamie
Great quality! Will definitely be a returning customer.(about three months ago)
Dean
Excellent service as always!!!(about three months ago)
Steve
Good as always and very fast turnaround (about three months ago)
Andrew
Great stuff(about three months ago)
Emma
I have used the duplication centre over many years now for each of my album releases. Their communication is exceptional! Their support service is second to none, and the quality of their product is fabulous. Another great experience (about three months ago)
Will
Fantastic service as always(about three months ago)
Jared
Could not ask for more, everyone really helpful, super quick turnaround - brilliant.(about three months ago)
Jennie
very friendly helpful highly recommend it (about three months ago)
Jennie
Fantastic service will be using you again (about three months ago)
Stuart
Super fast turnaround, and excellent quality - first class service(about three months ago)
Anthony
seems all good to me.(about three months ago)
Ian
Just what I wanted. You took my artwork in an unspecified format and produced my 100 CDs perfectly. The turn round in just a few days was exceptional. Thank you.
Response: Thank you Ian; we always try to help where we can, its good to get this feedback .
(about three months ago)
Alex
Always easy to work with and were very happy to price match. Turnaround time always amazes me, amd the quality of product is always perfect.(about three months ago)
Gemma
Absolutely brilliant as every! Always happy with both the service and quality of the CDs! Thank you!(about three months ago)
Isobel
Great quality and service(about three months ago)
Anthony
Used Duplication Centre five times now and always a great fast service.
Response: Thank you Anthony for giving us this feedback and thank you also for coming back to us regularly.
(about three months ago)
Ben
Our second order and we're again very happy with the product and the service.(about three months ago)
Julian
Exceptional service! I recommended Duplication Centre to all independent musicians.(about three months ago)
Wendy
Speedy delivery as usual. Well packed. Thank you.(about three months ago)
Simon
Helpful and prompt as ever. Thank you(about three months ago)
Olufunmilayo
Good customer service and express delivery service(about four months ago)
John
My third time using this service and as always I’m very happy with the results!(about four months ago)
Paul
Great value for money and very helpful and friendly service (about four months ago)
Roy
Always excellent service. Thank you Una and your staff.Rich blessingsRoy
Response: Always a joy to work with The Absolute Gospel Company!
(about four months ago)
Matthew
Very efficient and helpful. Highly recommended.(about four months ago)
Rhys
Fabulous service and attention to detail. Prompt and professional. It why I awlways keep coming back to them(about four months ago)
Steve
Great service, very friendly ad very helpful. Highly recommended(about four months ago)
Gemma
Always such good quality and customer service here! Made several repeat orders and always happy with the speed and customer service!(about four months ago)
Steve
Absolutely superb service from start to finish, we've used the duplication centre on more than one occasion and they always surpass our expectations, well done!(about four months ago)
Bradley
My album looks great. Printing all lovely and everything good value. The CD print (on white base) is quite different. I would say, take 30% magenta out, as it has all come out redder.
Response: Thank for this feedback Bradley , on your next order we can have a look at adjusting the colour feed for you; our machines are regularly calibrated but we can always do some manual adjustments. We also offer hard copy proof so that you can actually see the outcome of the first print and make changes with us if you wish to .
(about four months ago)
Peter
Brilliant Service. Great communication. Great company to deal with. Will use again.(about four months ago)
Paul
Always first class service. Any problems are sorted before they become problems. Its the fact they let you know in advance if something is not quite up to scratch! Brilliant(about four months ago)
Michael
Great as always!(about four months ago)
Craig
Perfect and delivered very quickly. The best duplication service(about five months ago)
Daniel
Always a pleasure to deal with. Top quality and the quickest turnaround times. (about six months ago)
Mark
Really nice quality CDs produced quicker than I thought possible. Thanks guys (about six months ago)
Gareth
Very quick turnaround, recommended(about six months ago)
Murray
Fast and efficient service once again - thank you! (about six months ago)
Joe
Brilliant. Extremely helpful. Prompt delivery. Good quality product. (about six months ago)
Steve
Fantastic quality, arrived on time, great service, will definitely use again.(about six months ago)
Lucas
trustworthy and always there for us!(about six months ago)
Tim
Thank you so much for the excellent job you did with my bands CDs. Couldn’t fault the service. Will definitely be using you again in the future! (about seven months ago)
Peter
Second time of using the duplication centre. Great service & good online support when I first submitted artwork which didn't match the criteria correctly. My fault, not there's. The ordering online page is a bit overwhelming to start with but you need to persevere with it & the are prompts that flash up when your choices need some attention. Many thanks....again.(about seven months ago)
Andrew
Outstanding professional service (about seven months ago)
Simon
excellent service(about seven months ago)
David
Always top service!(about seven months ago)
Shaan
On time delivery and excellent service. Great customer service.(about seven months ago)
Rhydian
Excellent service as usual. My go-to duplication company for 10 years. Any cd with marks or damage swiftly replaced. Great communication althroughout the duplication process every time. (about seven months ago)
John
Excellent all round (about seven months ago)
David
Great service - as usual (about seven months ago)
John
As ever the duplication centre provided a first class service. We are a small label dealing in short runs of our CDs and we have never found anyone to beat their service, quality and reliability. Highly recommended(about seven months ago)
Dave
Excellent product, excellent service! Have used before, will use again and will recommend.(about seven months ago)
Paul
Excellent service, as always. Great quality and very fast turnaround. (about seven months ago)
Mark
Excellent service(about seven months ago)
Christian
The CDs were exactly how I imagined them!(about seven months ago)
Craig
Excellent as always. Thank you (about seven months ago)
Martin
Honestly every time I create the order and then receive my order I can’t find fault. 5 stars everytime(about eight months ago)
Henry
Easy, clear communication and quality product! ???? (about eight months ago)
Romeo
I super fast turnaround, everything looks and sounds great! Super helpful too. Highly recommend!!! (about eight months ago)
Adrian
First Class super quick service as usual. Cant recommend enough(about eight months ago)
Mark
Fantastic quality and service(about eight months ago)
Stuart
Great service (about eight months ago)
James
Looks and sounds great many thanks(about eight months ago)
Wendy
continues to be an excellent company. Very friendly and communicative.(about eight months ago)
Mark
High quality duplication of audio CD(about eight months ago)
Andrew
Excellent! Great quality, fast and really helpful.(about nine months ago)
Trevor
Excellent service, quick turnaround not too expensive. Thank you very much indeed DUPLICATION CENTRE(about nine months ago)
Julian
Very happy with the service and final product. I will certainly be returning for my next project.(about nine months ago)
Colin
Excellent efficient service as always(about nine months ago)
Kevin
Extremely efficient and friendly service,will be vack(about nine months ago)
Charlie
Great service with a perfect product. (about nine months ago)
Rik
I ordered 100 Lancing pack CDs. I used their online template tool for the on-disc art work which was really intuitive and easy. I downloaded their PDF template for the cardboard Lancing pack and copied it into Microsoft Publisher to align my artwork which again was easy. Uploading audio and artwork was easy using WeTransfer. My completed CDs were delivered in 48 hours and were better than I had expected. Superb service. Highly recommend them.
Response: Thank you so much for that detailed reply Rik; i am sure other customers will find that very useful.
(about nine months ago)
David
Helpful, friendly staff and CDs delivered on time, as promised.(about nine months ago)
Christopher
Fantastic service and an amazing end product.
Response: Thank you for taking the time to leave us this feedback and we look forward to working with you again .
(about nine months ago)
Clive
Fantastic service, very quick and efficient.(about nine months ago)
Eileen
Excellent service. Order came well before I was expecting it. (about nine months ago)
Nick
reliable, helpful. Always good(about nine months ago)
Paul
Excellent and friendly service. I recommend them(about nine months ago)
Oliver
Quick, secure, quality product and very efficient service
Response: Thanks Oliver ! We are working hard to keep the speed up with orders dispite it being such a busy tiime. Thanks again for your order.
(about ten months ago)
Steve
Top class company(about ten months ago)
Joe
Excellent service. Very helpful. Speedy delivery. Many thanks. (about ten months ago)
Steve
Excellent service. User-friendly website, very helpful customer service, everything delivered on time.(about ten months ago)
Gary
Great service from start to finish- thank you (about ten months ago)
Ant
My CDs were made so quickly and to such a high quality. Thank you!(about ten months ago)
Simon
Brilliant service as usual(about ten months ago)
Chris
A great service. Effective and efficient and fast(about ten months ago)
Claire
Fantastic company - always ready to guide you through the process. All our 3 x CD's were produced and dispatched on time and look amazing. Thank you so much.(about ten months ago)
Nick
A GREAT JOB AS USUAL. HELPFUL, PROMPT AND FRIENDLY.(about ten months ago)
Terry
It's a delight to work with the Duplication Centre. The products are always excellent and with a remarkably swift turnaround. Win win win!(about ten months ago)
Andrew
Great! As per usual(about ten months ago)
Clive
just a bit confusing who handles what in the process DC or Snowball or we transfer??
Response: This is unusual feedback for us to receive Clive; so i would like to address it. DC is Duplication Centre ( the company name ) and we send you a WeTransfer link automatically when you have checked out and placed your order.This is the way you send us everything relating to your order. If you found it confusing please give us a call next time, as we take calls and live chat directly at our desks and we will be very happy to guide you thorugh the process.
(about ten months ago)
Paul
Always A PLEASURE,FAST TURNAROUND & GOOD VALUE ,highly recommended (about eleven months ago)
Thomas
Amazing service. Best CD Duplication service I've ever worked with. Will happily use again!
Response: Thank you Tom and i am pleased we were able to sort out the track order problem easily for you .
(about eleven months ago)
Alistair
Fantastic, proactive customer service. (about eleven months ago)
Julian
I am so impressed with the service I received from Duplication Centre. I cannot rate this company highly enough! Thank you.(about eleven months ago)
Karen
Excellent service(about eleven months ago)
Murray
top quality cd's and packaging, good interaction throughout the process, will use again(about eleven months ago)
John
on time, on quality and great attention to detail.
Response: Thank you John, always a pleasure to work with you !
(about eleven months ago)
David
Very impressed with the smooth process and super fast turnaround.(about eleven months ago)
Ruth
Fabulous quality CDs and such a friendly and helpful company. Highly recommended!
Response: Thank you Ruth! We have been working with you for quite a few years now completing many albums :it is always a pleasure and we hope to work with you again soon.
(about one year ago)
Paul
Greatly service as always!(about one year ago)
Christopher
Quick delivery, good colours on artwork.(about one year ago)
Gary
Excelant friendly service, (about one year ago)
Liam
Excellent service, would thoroughly recomend (about one year ago)
Suzanna
In this increasingly impersonal, digital world, it is amazing to find a British company that is human, personal, accommodating… and then BRILLIANT!!! The Duplication Centre have delivered on every level. Cannot recommend them highly enough.
Response: That is music to my hears Suzanna...it is exactly the service we strive to give our customers! !
(about one year ago)
James
Excellent customer service! very very helpful!! (about one year ago)
Simon
Superb service as always!(about one year ago)
Dean
Excellent as always.(about one year ago)
Pete
Excellent quality, your customer service is outstanding (about one year ago)
Steven
Awesome job as always, the CDs look and sound amazing.(about one year ago)
John
Thanks to the Duplication Centre our latest release was turned around in 48 hours. Fantastic service. High quality and thoroughly recommended (about one year ago)
Sam
Excellent service as always (about one year ago)
Graham
Good communication regarding order status(about one year ago)
John
fantastic service! quick, slick and professional- beautiful product and lovely service(about one year ago)
Daniel
Yet again, first rate service. Thank you(about one year ago)
Chris
5 star * * * * * service above and beyond the call of duty. Excellent customer service every step of the way from design, production through to delivery. When Royal Mail Parcel Force messed everything up for us, Duplication Centre was with us every step of the way, far beyond what anyone could expect from a normal company, to ensure that our product was delivered.(about one year ago)
Vaughan
Martin and his team have served us well for over 15 years, wouldn't dream of using anyone else and wouldn't hesitate to recommend to anyone!(about one year ago)
Alan
Everything worked, fast and simple. My only comment would be some suggestions on layout of images for the cover and disk. Otherwise fabulous.(about one year ago)
Christopher
Nice production.(about one year ago)
Alec
top service as expected(about one year ago)
Peter
Excellent service as always and expected(about one year ago)
Edward
Great communication and wonderful results. I'll be back!(about one year ago)
Daniel
Brilliant service and products as always!(about one year ago)
David
Huge thank you to all at the Duplication Centre for a great job, and particularly to Una who advised and guided me through every step to achieve a great result. The SKEPTICS are delighted with your professional duplication of our 4th album Parodiso. (about one year ago)
David
Fab, top quality and value and very friendly service!(about one year ago)
Maura
It was a pleasure working with you, excellent communication, very quick turn around and great looking CD's Thank you! (about one year ago)
Peter
Excellent service from Martin and the team.(about one year ago)
Jan
All Good Here. Many Thanks.(about one year ago)
Chris
Effectve and efficent(about one year ago)
Richard
The service at The Duplication Centre is truly outstanding! (about one year ago)
Steve
Always great(about one year ago)
Andre
Everything was perfect . (about one year ago)
Kristina
We have used Duplication Centre many times, and the service is always impeccable. Never been an issue and they are always there to speak to if we have an enquiry. Very quick turn around, and they always double check the work, which I really appreciate. Highly recommended!
Response: Yes we always check art to make sure it is print ready and will let you know if there is a potential issue.
(about one year ago)
David
Great customer service as always - many thanks(about one year ago)
John
Prompt and efficient service as usual(about one year ago)
Graeme
We have used Duplication for some time now and they never ever let you down, know exactly what you did, quick response and service done and dusted for you. Great stuff. Thank you.(about one year ago)
David
A very fast efficient service and really helpful
Response: Thank you so much for your kind feedback David, im glad you found the staff here helpful in getting your order produced .
(about one year ago)
Jodie
Brilliant, very happy with the CDs and fast turnaround!(about one year ago)
Richard
Nice work by the Duplication Centre on my Mint Biscuit CD project, "Not Wading But Drowning". Sharp text and graphics on the sleeve. Bright colours, true to input. Audio sounds perfect. Thanks again are due!(about one year ago)
Stephen
Always top quality(about one year ago)

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