Duplication Centre

CD, DVD, Blu-ray duplication

01702 530 354

24 Hour Turnaround

Posts Tagged ‘help’

Easter Hours: 26th March 2024

Tuesday, March 26th, 2024

We are open from now till Thursday 28th March until 4pm, and then  closed Good Friday, Easter Saturday & Sunday and Bank Holiday Monday.

We reopen at 8am on Tuesday 2nd April.

You can still order online and upload your art and content to us during this time .

Staff here wish you all a very Peaceful and Happy Easter !

green easter cross with yellow flowers placed across it

Free CDs & DVDs : 14th March 2024

Thursday, March 14th, 2024

Our Spring Offer gives you extra free units with your order.

Just add the word Spring in the special code box as you check out and we will add your free units automatically.

If your order is for 50 units we will add 2 extra free

If your order is for 100 units we will add 4 extra free

And over 100 units we will add 6 extra free

If you need any help with ordering or any aspect of the duplication process just drop me an email and i will be happy to help you .

Let Us Help You: 28th February 2024

Wednesday, February 28th, 2024

At Duplication Centre we  make it one of our main aims to help our customers as much as we possibly can.

What sort of things can we help with ? Literally anything, but here are some things we excel in:

*Guiding you through the first time of ordering .

*Placing the order for you or with you !

*Help with your artwork…from advice with getting the spine text on a digipak or rear tray , to onbody cd print and how to get  that copyright sign on !!

*How to upload to us.

*Advice on the best cases/printed parts.

*Prices!

*Working with your deadline!

*Bespoke or unusual orders.

We are here on hand to speak to you via live chat, phone or email, to guide and help you and this is where we beat all our competitors …we offer a very personal service because we do care!

Check our feedback on the home page or give us a call and find out for yourself .

Ask for Una,Mark or Jo!

 

persons arm streching through a computer screen to shake hands and help

 

FREE OFFER for the New Year: 9th January 2024

Tuesday, January 9th, 2024

Hello All!!

We have been back at work for over a week now and enjoying all the new projects that customers are sending us ….as well as all the reruns!!

For the whole of January we are offering you 4 extra units completely free …no matter how small your order is .

Just add FREE4 in the special code box as you check out and we will do the rest .

Christmas and New Year Opening Hours: 11th December 2023

Monday, December 11th, 2023

As promised here is the information you need to know for Christmas and New Year opening .

As always though if you have an emergency order or tough deadline give us a call and we will help if we can.

Delivery Before Christmas

The last date for us to receive your ORDER/ARTWORK/CONTENT

for delivery before Christmas is Wednesday Midday 20th December 2023

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Christmas / New Year

OPENING HOURS

We close from:

Saturday 23rd December to Thursday 4th January 2023

Open for business as usual from Thursday 4th January 2023

Christmas Ordering : 25th November 2023

Saturday, November 25th, 2023

We are busy with Christmas albums as usual, and its worth a reminder to stock up for Christmas and New Year Gigs and celebrations.

Have a think about adding extra value to your fans by just signing your cds and dvds ; we understand from customers that this is really valued . You could also think about just repackaging an older recording with some Christmas artwork on the disc and printed paper/card parts .

cds on a table varoius christmas prints all festive

Live Chat/Real People: 8th August 2023

Tuesday, August 8th, 2023

If you need any help with your order please give us a call or chat to us via live chat from the home page.

Our live chat brings you straight to our individual PC’s so that we can give you immediate help.

All of the team here have been in this industry for many years an so are able to draw on plenty of shared knowledge and are able to pass this directly on to you .

If live chat isn’t your thing please call us for the other sort of live chat, on the phone, which also come directly to our desks.

01702-530354.

And of course if you just want to ask anything via email we are always happy to have a conversation that way.

We are never too far away from our desks and will respond quickly to you:

una@duplicationcentre.co.uk

 

short haired lady ,enormous smile with headset ready to chat

 

 

Help with Artwork: 13th June 2023

Tuesday, June 13th, 2023

All the templates for every type of printed part are in our artwork section, along with an artwork creation tool that you can download free of charge.

https://www.duplicationcentre.co.uk/artwork.html

We are aware however, that even with that help, artwork design can sometimes be a daunting prospect and maybe difficult for you to get just as you want it to be.

We can help with this on several levels; for some it may just be getting the text to sit properly on a spine or for others its everything they need help with!

That’s one of the reasons we’re here !!

Drop me an email (una@duplicationcentre.co.uk) if you are struggling with creating your artwork or phone in and we can work out the best sort of help we can offer to you.

We will work with you to create the art that you are happy with and offer screenshot proofs along the way to assist you.

Our basic service is £25 plus vat but for jobs that take up lots of our technicians time, it will a bit more, but we will advise you of that , so there are no surprises!

design office man at computer artistic work

 

FREE OFFER with your order: 16th May 2023

Tuesday, May 16th, 2023

We are in the process of emailing our customers with a new offer, and are happy to open this offer to anyone who orders with us.

Add the code FREE4 in the special code box as you check out and we will add 4 full extra units free of charge to your order .

So if you order 100 units you will receive 104 units.

This applies to any order…no matter how small it is!

As always, if you need anyhelp or guidance with your order just email me and i will be happy to help you:

una@duplicationcentre.co.uk

We also have live chat or phone lines  where you can speak to Martin,Mark, Jo or myself.

Call on 01702-530 354

Live Chat / Real People: 2nd May 2023

Tuesday, May 2nd, 2023

I write this after a comment from a customer on Live Chat.

They asked me are you a real person ? They were so pleased when i responded “Yes!”

Just thought it was worth highlighting that we are real people answering your live chat conversations…and we love chatting to you and helping you in whatever way we can. The chat comes through to our desk top computers so that we can access any information to be able to help you straight away.

 

persons arm streching through a computer screen to shake hands and help

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