Archive for the ‘advice’ Category
Monday, July 3rd, 2023
It really couldnt be easier to send us your art and content .
We have a dedicated WeTransfer site that allows you to easily send everything to us …at the touch of a few buttons!
We will send you this link when you order and all you do is add your email address, add your order nuber and any notes you wish to say to us then press + to upload. Drop your files and send .
The screen will look like this:
https://uploadcentre.wetransfer.com/?to=upload@duplicationcentre.co.uk&msg=DC%20Order%20number%20
You will be notified when we download them.
As your files are labelled with your order number we can allocate them straight away to your client art file here for checking .
As always if you have any queries please dont hesitiate to call ( 01702 530354 )or email (support@duplicationcentre.co.uk) and we can help with anything you need to ask us about the process.
Tags: advice, artwork, DVD Artwork, Helpful HInts, Technical, technology
Posted in advice, Artwork, Digital download, general information, How To...!, technical, terminology | Comments Off on Uploading to Us : 3rd July 2023
Tuesday, June 13th, 2023
All the templates for every type of printed part are in our artwork section, along with an artwork creation tool that you can download free of charge.
https://www.duplicationcentre.co.uk/artwork.html
We are aware however, that even with that help, artwork design can sometimes be a daunting prospect and maybe difficult for you to get just as you want it to be.
We can help with this on several levels; for some it may just be getting the text to sit properly on a spine or for others its everything they need help with!
That’s one of the reasons we’re here !!
Drop me an email (una@duplicationcentre.co.uk) if you are struggling with creating your artwork or phone in and we can work out the best sort of help we can offer to you.
We will work with you to create the art that you are happy with and offer screenshot proofs along the way to assist you.
Our basic service is £25 plus vat but for jobs that take up lots of our technicians time, it will a bit more, but we will advise you of that , so there are no surprises!
Tags: advice, artwork, customers, design, Design Tips, Disc design, help, printing
Posted in advice, Artwork, Design, general information, helping you, printing | Comments Off on Help with Artwork: 13th June 2023
Tuesday, May 30th, 2023
Our offices and production rooms are back in full production after the Bank Holiday Weekend.
You can place orders online, just go to the Instant Prices Tab & Ordering Tab from the Home Page.
If you need any help with your order or have any questions you can also call and speak to us on 01702 530354.
Or you can email me :
una@duplicationcentre.co.uk and i will be very happy to help.
Tags: advice, CD Duplication, DVD Duplication, General information, Helpful HInts
Posted in advice, Duplication, general information, helping you, opening hours | Comments Off on Back in Full Production: 30th May 2023
Thursday, May 25th, 2023
Our offices are closed from 4pm on Friday 26th May until Tuesday 30th May at 8am.
You can however, still place orders online and upload to during this time.
If there is anything important that we need to now about your order there is a “notes” section as you check out , and you can tell us what we need to know there.
Many of the questions you may have, are answered in the FAQ and you can find this from the home page of the website.
Alternativley you can email and we will reply to you as quickly as we can:
una@duplicationcentre.co.uk
Tags: advice, CD Duplication, customers, DVD Duplication, Helpful HInts, news
Posted in advice, communication, general information, helping you | Comments Off on Bank Holiday Opening Hours: 25th May 2023
Tuesday, May 2nd, 2023
I write this after a comment from a customer on Live Chat.
They asked me are you a real person ? They were so pleased when i responded “Yes!”
Just thought it was worth highlighting that we are real people answering your live chat conversations…and we love chatting to you and helping you in whatever way we can. The chat comes through to our desk top computers so that we can access any information to be able to help you straight away.
Tags: advice, help, live chat, technology
Posted in advice, communication, general information, helping you | Comments Off on Live Chat / Real People: 2nd May 2023
Wednesday, April 12th, 2023
Hope you all had a Peaceful Easter.
We are back to business as usual and ready to personally take your calls or live chat.
If we can be of any help with your order we will be very happy to advise or assist you.
Call on 01702 530354
Live Chat from the Home Page
or Email: una@duplicationcentre.co.uk
Tags: advice, CD Duplication, DVD Duplication, help, Helpful HInts
Posted in advice, communication, Customers, Duplication, general information, helping you | Comments Off on Business As Usual: 12th April 2023
Wednesday, April 5th, 2023
Our offices are closed from Good Friday through the Easter Bank Holiday and we re-open on Tuesday 11th April at 8 am.
During this time you can still place orders online and upload content and artwork, via the link that will automatically come to you after check out.
We will get orders in to production first thing Tuesday (11th) morning.
If you have any questions or need any help please email : una@duplicationcentre.co.uk ; i will be checking my emails on Saturday morning (8th) and can respond to you then.
Everyone at Duplication Centre wishes you a very Peaceful and Happy Easter.
Tags: advice, CD Duplication, customers, DVD Duplication, help
Posted in advice, communication, Duplication, general information, opening hours | Comments Off on Easter Opening Times: 5th April 2023
Monday, March 27th, 2023
This is the third article in our series to help you unlock some of the technical gargon, associated with the Duplciation process.
Artwork Files:
Beware, we are now moving into the area of artwork and the word image no longer relates to a disc image! When talking about artwork, and image is simply a picture, a graphic or photograph
PDF
PDF stands for “portable document format.” Adobe Systems designed this format, which has become the standard for exchanging electronic documents. Its a very complex and powerful format used extensively in artwork design and printing, perfect for supplying your artwork supporting the other artwork formats below, as well as special print formats, colours and vector graphics.
JPEG, TIFF, and PNG
These image formats are ideal for photos and similar images containing many colours offering good quality and acceptable sizes are possible. The quality / file size of a jpeg can be altered through the use of compression.
The three formats all vary slightly in the way they apply compression to the images, each with its own advantages. For printing its best to keep the compression at a minimum so the files are larger and better quality.
PSD
This format is only used by the graphics programs Photoshop. The files are generally large and contain lots of additional information and layers which are not needed for print. The complexity of the files make them perfect for editing and designing, BUT not ideal for printing. You should save your artwork to PDF or JPEG when ready to submit for printing.
To learn more about artwork formats this article is a good place to start, offering beginner guides to the various types: Further information on artwork formats.
Tags: advice, artwork, CD Duplication, design, Design Tips, Disc design, DVD Duplication, Helpful HInts, printing, Technical
Posted in advice, Artwork, Design, general information, helping you, technical, terminology | Comments Off on Artwork files: 27th March 2023
Monday, March 20th, 2023
Audio Files:
Unlike the disc image formats above, these are just individual audio files used by computers. They require ‘Authoring’ to a disc. Authoring a CD means taking the audio (in any of the formats) and writing it into a format and structure a simple CD player can understand and play
WAV
These are high quality audio files, very similar to standard CD-Audio. This is a very common format used in recording studios .
https://en.wikipedia.org/wiki/WAV
AIFF
AIFF is practically identical to WAV, but this format was developed by Apple in the late 80’s. Another very common format in recording studios.
https://en.wikipedia.org/wiki/Audio_Interchange_File_Format
MP3
This is a digital music format created for sending audio over the internet. The great attraction of the MP3 format is its ability to compress files, allowing them to use much less space. Technically lower quality than the above audio formats, but not really in any noticeable way
https://en.wikipedia.org/wiki/MP3
FLAC
The Free Lossless Audio Codec. This is a newer format which is able to compress audio to take up space just like an MP3, but does so in a ‘lossless’ way. This means the audio quality should not be degraded in any way, but the file size will be noticeably smaller. A useful format that has only seen uptake in technical and audiophile community.
https://en.wikipedia.org/wiki/FLAC
Video Files:
This section may appear a bit short, but I had to draw the line somewhere. There are a very large number of video formats that have existed over the years, far too many to discuss here. In practice there are 2 very common ones.
All video formats will require ‘Authoring’ to make a standard DVD-Video disc (OR a Blu-Ray-Video disc) to be player in a standard player. Simply burning a video file on a disc will not necessarily allow it to play in a standard player.
MP4
A modern high quality video format widely used in consumer and professional markets.
MOV
Another modern high quality video format widely used in consumer and professional markets. Developed by Apple.
Tags: advice, CD Duplication, DVD Duplication, Helpful HInts, Music, Technical
Posted in advice, communication, general information, Interest, learning, technical, terminology | Comments Off on Understanding the Terminology in Duplication: Part 2: Audio & Video Files:20th March 2023
