Duplication Centre

CD, DVD, Blu-ray duplication

01702 530 354

24 Hour Turnaround

Archive for the ‘communication’ Category

FREE 4 OFFER: 22nd June 2023

Thursday, June 22nd, 2023

Last week to place your order and use the code FREE4 and get 4 whole units extra free with your order; just add FREE4 in the special code box as you check out.

It doesnt matter what size you order, you can apply this code for any quantity!

 

persons arm streching through a computer screen to shake hands and help

Bank Holiday Opening Hours: 25th May 2023

Thursday, May 25th, 2023

Our offices are closed from 4pm on Friday 26th May until Tuesday 30th May at 8am.

You can however, still place orders online and upload to during this time.

If there is anything important that we need to now about your order there is a “notes” section as you check out , and you can tell us what we need to know there.

Many of the questions you may have, are answered in the FAQ and you can find this from the home page of the website.

Alternativley you can email and we will reply to you as quickly as we can:

una@duplicationcentre.co.uk

Back in Production: 9th May 2023

Tuesday, May 9th, 2023

Our Offices are open and we are in full production, after the Coronation Bank Holiday.

We are here to answer your calls and live chat.

Live Chat / Real People: 2nd May 2023

Tuesday, May 2nd, 2023

I write this after a comment from a customer on Live Chat.

They asked me are you a real person ? They were so pleased when i responded “Yes!”

Just thought it was worth highlighting that we are real people answering your live chat conversations…and we love chatting to you and helping you in whatever way we can. The chat comes through to our desk top computers so that we can access any information to be able to help you straight away.

 

persons arm streching through a computer screen to shake hands and help

Business As Usual: 12th April 2023

Wednesday, April 12th, 2023

Hope you all had a Peaceful Easter.

We are back to business as usual and ready to personally take your calls or live chat.

If we can be of any help with your order we will be very happy to advise or assist you.

Call on 01702 530354

Live Chat from the Home Page

or Email: una@duplicationcentre.co.uk

Easter Opening Times: 5th April 2023

Wednesday, April 5th, 2023

Our offices are closed from Good Friday through the Easter Bank Holiday and we re-open on Tuesday 11th April at 8 am.

During this time you can still place orders online and upload content and artwork, via the link that will automatically come to you after check out.

We will get orders in to production first thing Tuesday (11th) morning.

If you have any questions or need any help please email : una@duplicationcentre.co.uk ; i will be checking my emails on Saturday morning (8th) and can respond to you then.

 Everyone at Duplication Centre wishes you a very Peaceful and Happy Easter.

green easter cross with yellow flowers placed across it

Understanding the Terminology in Duplication: Part 2: Audio & Video Files:20th March 2023

Monday, March 20th, 2023
This is the second part of our terminilogy articles, which are explaining some of the commonly used terms in the duplication process, and relate specifically to Audio and Video files.

Audio Files:

Unlike the disc image formats above, these are just individual audio files used by computers. They require ‘Authoring’ to a disc. Authoring a CD means taking the audio (in any of the formats) and writing it into a format and structure a simple CD player can understand and play

WAV

These are high quality audio files, very similar to standard CD-Audio. This is a very common format used in recording studios .

https://en.wikipedia.org/wiki/WAV

AIFF

AIFF is practically identical to WAV, but this format was developed by Apple in the late 80’s. Another very common format in recording studios.

https://en.wikipedia.org/wiki/Audio_Interchange_File_Format

MP3

This is a digital music format created for sending audio over the internet. The great attraction of the MP3 format is its ability to compress files, allowing them to use much less space. Technically lower quality than the above audio formats, but not really in any noticeable way

https://en.wikipedia.org/wiki/MP3

FLAC

The Free Lossless Audio Codec. This is a newer format which is able to compress audio to take up space just like an MP3, but does so in a ‘lossless’ way. This means the audio quality should not be degraded  in any way, but the file size will be noticeably smaller. A useful format that has only seen uptake in technical and audiophile community.

https://en.wikipedia.org/wiki/FLAC

Video Files:

This section may appear a bit short, but I had to draw the line somewhere.  There are a very large number of video formats that have existed over the years, far too many to discuss here. In practice there are 2 very common ones.

All video formats will require ‘Authoring’ to make a standard DVD-Video disc (OR a Blu-Ray-Video disc) to be player in a standard player.  Simply burning a video file on a disc will not necessarily allow it to play in a standard player.

MP4

A modern high quality video format widely used in consumer and professional markets.

MOV

Another modern high quality video format widely used in consumer and professional markets. Developed by Apple.

Understanding the Terminology in Duplication: Part 1: The Master: 13th March 2023

Monday, March 13th, 2023

As in most Industries there are many terms and abbreviations which are used in duplication, which  have become part of our ordinary language. For the uninitiated these terms can sometimes appear complicated and a bit daunting. This is especially true of file formats for the “master”or content for your duplication order.

 

I am republishing, over the next 3 weeks a series of  explanations of some of the most used terms, in relation the  optical media (CD, DVD and Blu-Ray) market. With links for more detailed explanations:

 

Physical Masters:

This simply means a hard copy CD or DVD which we can use to duplicate from.

Disc Image Formats:

The type of images here are not photographic images. The term relates to a ‘snapshot’ of the contents of a disc, the format and the exact layout.

The most important thing when working with disc images is you are sure you have formatted them correctly. Failing to do this will result in any discs made from them to be faulty. If there is any doubt, or you are new to this area, ask for help and advice. We have a team here who are  available for email, phone or online chat and will be very happy to help and advise you.

ISOnrg

An .iso image is a computer file that is an exact copy of an existing file system. ISO files are typically created through a software application that will extract the contents of a CD or DVD, and then write then as an exact electronic copy of the original disc to a file (a .iso file). This allows us to burn to burn an exact copy of the original onto CD or DVD.

Iso files are perfectly acceptable for CD-Rom and DVD-Video, but should not be used for CD-Audio due to technical restrictions

IMG

This format is very similar to a .ISO image with a few subtle changes and features which are beyond the scope of this article. For our purpose they can be used the same as an ISO, but more in depth information can be found in this article should you wish to learn more.

Like ISO files, .img should not be used for CD-Audio discs.

NRG

These files are a relatively new proprietary optical disc image file format. NRG files are used in the same way as other image formats, but are a more advanced and very versatile.

NRG files can be used for any type and format of disc, CD-ROM, CD-Audio, DVD-Video, Blu-Ray, etc.

NRG files on Wikipedia

DDP

This stands for Disc Description Protocol and is commonly used for delivery of disc pre-masters for commercial Glass Master Replication. The DDP format is compatible with all CD and DVD discs and is the industry professional format used in mass manufacture of discs. Although becoming more common, its a relatively unknown format used mainly within the optical media industry for transporting discs electronically between production facility’s and mastering houses.

DDP files can be accepted the same as all other listed image formats for duplication, but are not a specific requirement in any way. Further more detailed information on this format is available here.

Bin/Cue

This is a versatile image file format particularly useful for CD-Audio. The consist of two files,

  1. a binary data file (.bin file), This is the raw data of a disc, a solid block of information with no organisation.
  2. a Cue sheet (.cue file). This is a descriptive file, used to give structure and organisation to the raw binary (.bin) file.

Each of the Bin & Cue files are meaningless on their own, and must be provided together with their specific and matchingpartner, never mixed or edited. Further information of this file type can be found here.

Next week we will look at Audio files …….

Full Production:Tuesday 30th August 2022

Tuesday, August 30th, 2022

Duplication Centre is open after the Bank Holiday Weekend and in full production.

 

Let us know if you need any help with your order or general advice about duplicating CD’s , DVD’s or BluRay.

We are here from 8 am till 4 pm Monday to Friday .

You can speak directly to staff who are friendly and knowledgeable and happy to help you.

By phone on 01702 530354

On live chat or by email to una@duplicationcentre.co.uk or sales@duplicationcentre.co.uk

You can get an instant price and order online here:

https://www.duplicationcentre.co.uk/prices.html

We look forward to working with you!

 

 

Bank Holiday Opening Times:25th August 2022

Thursday, August 25th, 2022

Our opening hours for the bank holiday weekend:

We are open until 16:00 on Friday 26th August and then closed for the bank holiday weekend and re-open on Tuesday 30th August at 8am.

 

You can still place orders online here:https://www.duplicationcentre.co.uk/prices.html and we will process these Tuesday 30th.

 

If you have any questions or queries please drop me an email and i’ll get straight back to you on Tuesday morning.

una@duplicationcentre.co.uk

 

 

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