Posts Tagged ‘customers’
Thursday, October 2nd, 2025
We recently had some feedback from a customer that was music to my hears , she wrote:
In this increasingly digital world it is amazing to find a British Company that is human , personal ,accommodating …and then Brilliant ……
I was so happy to ready this as its exactly what we strive for here at Duplication Centre.
Our aims are to treat every order with time, care and professionalism, and to consult our customers if there are any doubts or queries. We are also here at the end of the phone line for advice , help and reassurance .
Whether you are ordering from us for the first time or are one of our 100’s of returning customers we will always help you with the same level of professionalism and care!
Please feel free to call us for a chat and to draw on our 25 years of expertise, on our direct phone line 01702 530354 or you can email me : martin@duplicationcentre.co.uk
Tags: advice, CD Duplication, customers, DVD Duplication, General information, Helpful HInts
Posted in advice, cd/dvd duplication, communication, Customers, Duplication, helping you, Helping You Decide | Comments Off on We deal in Technology but are Humans behind the work!
Thursday, November 21st, 2024
Good News!
From Black Friday 29th November until 31st December 2024 we are offering 4 extra units with your order, free of charge!
Just add the code XMAS4 in the special code box as you check out.
Tags: advice, customers, General information, help, news, offers
Posted in christmas products, general information, helping you, merchandise, Offers, special offers | Comments Off on Special Offer: 21st November 2024
Tuesday, June 4th, 2024
If you have a quick question to ask us about CD/DVD duplication its nice and easy to speak to us on our Live Chat, which is available all day in our office hours.
And as we have been asked so many times …we are not robots …we are real people who are very happy to explain or help you with any aspect of ordering.
Tags: advice, customers, General information, Helpful HInts, Technical
Posted in general information, helping you, opening hours, technical | Comments Off on Live Chat : Real People: 4th June 2024
Wednesday, February 28th, 2024
At Duplication Centre we make it one of our main aims to help our customers as much as we possibly can.
What sort of things can we help with ? Literally anything, but here are some things we excel in:
*Guiding you through the first time of ordering .
*Placing the order for you or with you !
*Help with your artwork…from advice with getting the spine text on a digipak or rear tray , to onbody cd print and how to get that copyright sign on !!
*How to upload to us.
*Advice on the best cases/printed parts.
*Prices!
*Working with your deadline!
*Bespoke or unusual orders.
We are here on hand to speak to you via live chat, phone or email, to guide and help you and this is where we beat all our competitors …we offer a very personal service because we do care!
Check our feedback on the home page or give us a call and find out for yourself .
Ask for Una,Mark or Jo!
Tags: advice, CD Duplication, customers, DVD Duplication, help, Helpful HInts, news
Posted in advice, communication, Duplication, general information, Helping You Decide | Comments Off on Let Us Help You: 28th February 2024
Saturday, December 16th, 2023
You still have time to order your CD’s , DVD’s and Blu-Ray’s and have them delivered before Christmas !
You can place your order online and upload everything to us for checking and production.
Just go to the instant price calculator and select your choices.
Our FAQ and artwork sections have lots of helpful hints for you but i will be back at my desk Monday at 8 am to help you if you need to speak to a human !! Or email me and i will get straight back to you .
We are here to help .
Tags: advice, CD Duplication, customers, DVD Duplication, Helpful HInts, merchandise, news, posting
Posted in advice, christmas products, communication, Duplication, general information, helping you, merchandise, opening hours | Comments Off on Still Time To Order For Christmas Delivery: 16th December 2023
Saturday, November 25th, 2023
We are very proud to be completing many of our first Vinyl orders.
This one is a particular joy as it is by Baiana and produced by Mark “Snowboy ” Cotgrove ( local percussion legend and cousin of Martin our MD).
If you like your latin genre music its worth checking out .
If you need any information with Vinyl ordering or just want to know prices please email :
martin@replicationcentre.co.uk
Tags: customers, Music, news, vinyl
Posted in general information, merchandise, music, vinyl | Comments Off on Vinyl Releases: 30th October 2023
Monday, October 9th, 2023
Check out our Single Card Wallet Eco-Friendly Option for your merchandise table.
These high quality 350 gsm card house your CD or DVD very snugly, and allow your fans to purchase a great memory to take home. Printed in high resolution colour they allow you to get creative with your artwork and personally sign for your fans if you wish to .
The template is nice and straightforward and free to download from the artwork section of the Website.
Every day we see incredible artwork coming through for printing ….there’s a few inspirational examples below.
Tags: advice, CD Duplication, customers, design, DVD Artwork, DVD Duplication, eco friendly, merchandise
Posted in Artwork, Customers, Duplication, Eco-friendly, general information, helping you, Make some money, merchandise, printing, Selling Your Music | Comments Off on Amazing Value Card Wallets: 10th October 2023
Tuesday, August 8th, 2023
If you need any help with your order please give us a call or chat to us via live chat from the home page.
Our live chat brings you straight to our individual PC’s so that we can give you immediate help.
All of the team here have been in this industry for many years an so are able to draw on plenty of shared knowledge and are able to pass this directly on to you .
If live chat isn’t your thing please call us for the other sort of live chat, on the phone, which also come directly to our desks.
01702-530354.
And of course if you just want to ask anything via email we are always happy to have a conversation that way.
We are never too far away from our desks and will respond quickly to you:
una@duplicationcentre.co.uk
Tags: advice, customers, help, Helpful HInts
Posted in advice, communication, Customers, general information, helping you | Comments Off on Live Chat/Real People: 8th August 2023
Tuesday, June 13th, 2023
All the templates for every type of printed part are in our artwork section, along with an artwork creation tool that you can download free of charge.
https://www.duplicationcentre.co.uk/artwork.html
We are aware however, that even with that help, artwork design can sometimes be a daunting prospect and maybe difficult for you to get just as you want it to be.
We can help with this on several levels; for some it may just be getting the text to sit properly on a spine or for others its everything they need help with!
That’s one of the reasons we’re here !!
Drop me an email (una@duplicationcentre.co.uk) if you are struggling with creating your artwork or phone in and we can work out the best sort of help we can offer to you.
We will work with you to create the art that you are happy with and offer screenshot proofs along the way to assist you.
Our basic service is £25 plus vat but for jobs that take up lots of our technicians time, it will a bit more, but we will advise you of that , so there are no surprises!
Tags: advice, artwork, customers, design, Design Tips, Disc design, help, printing
Posted in advice, Artwork, Design, general information, helping you, printing | Comments Off on Help with Artwork: 13th June 2023
