Duplication Centre

CD, DVD, Blu-ray duplication

01702 530 354

24 Hour Turnaround

Posts Tagged ‘advice’

26th September 2023: Last few days 4 FREE

Tuesday, September 26th, 2023

Just a quick reminder to add the code FREE4 in the special code box at the checkout and we will add an extra 4 units to your order free of charge.

This offer ends on the 30th September 2023!

Live Chat/Real People: 8th August 2023

Tuesday, August 8th, 2023

If you need any help with your order please give us a call or chat to us via live chat from the home page.

Our live chat brings you straight to our individual PC’s so that we can give you immediate help.

All of the team here have been in this industry for many years an so are able to draw on plenty of shared knowledge and are able to pass this directly on to you .

If live chat isn’t your thing please call us for the other sort of live chat, on the phone, which also come directly to our desks.

01702-530354.

And of course if you just want to ask anything via email we are always happy to have a conversation that way.

We are never too far away from our desks and will respond quickly to you:

una@duplicationcentre.co.uk

 

short haired lady ,enormous smile with headset ready to chat

 

 

Selling DVD’s in Today’s Marketplace: 20th July 2023

Thursday, July 20th, 2023

If you thought that the end of the DVD is nigh, you might want to think again. Like anything else in life it’s not straight forward anymore, but little nuggets exist under rocks if you seek them out. The question we are often asked is that “people don’t have DVD players anymore” so how can our customer play them?

 

DVD PLAYERS

The above is generally true but, older people still have DVD players and use them, a lot, so don’t ignore this market.

CD/DVD DRIVES ON PCs & MACS

Lots of people still have drives on their main systems so don’t forget they can play DVDs.

GAMERS

X Boxes and PS 3s 4s 5s all play DVDs!

Most households have a gamer – young or old – so don’t miss this and remind your customers!

SELLING DIGITALLY

We enable you to sell you DVD video content online. Instead of buying a DVD, your customer buys a file to download and play.

This is not streaming. This is you selling them the digital file for viewing on any player that supports MP4s so PCs/Macs/Tablets/TVs with that functionality etc see www.thedigitalpublishingcenter.com It’s a self service website and relies on you setting everything up, but once you have done it you are away.

BLURAY

BluRay works beautifully on Gamers Xboxes and PS 3/4/5 too so make sure you don’t miss this.

The key is to make your customers aware of the above.

Uploading to Us : 3rd July 2023

Monday, July 3rd, 2023

It really couldnt be easier to send us your art and content .

We have a dedicated WeTransfer site that allows you to easily send everything to us …at the touch of a few buttons!

We will send you this link when you order and all you do is add your email address, add your order nuber and any notes you wish to say to us then press + to upload. Drop your files and send .

 

The screen will look like this:

 

https://uploadcentre.wetransfer.com/?to=upload@duplicationcentre.co.uk&msg=DC%20Order%20number%20

 

You will be notified when we download them.

As your files are labelled with your order number we can allocate them straight away to your client art file here for checking .

 

As always if you have any queries please dont hesitiate to call ( 01702 530354 )or email (support@duplicationcentre.co.uk) and we can help with anything you need to ask us about the process.

Help with Artwork: 13th June 2023

Tuesday, June 13th, 2023

All the templates for every type of printed part are in our artwork section, along with an artwork creation tool that you can download free of charge.

https://www.duplicationcentre.co.uk/artwork.html

We are aware however, that even with that help, artwork design can sometimes be a daunting prospect and maybe difficult for you to get just as you want it to be.

We can help with this on several levels; for some it may just be getting the text to sit properly on a spine or for others its everything they need help with!

That’s one of the reasons we’re here !!

Drop me an email (una@duplicationcentre.co.uk) if you are struggling with creating your artwork or phone in and we can work out the best sort of help we can offer to you.

We will work with you to create the art that you are happy with and offer screenshot proofs along the way to assist you.

Our basic service is £25 plus vat but for jobs that take up lots of our technicians time, it will a bit more, but we will advise you of that , so there are no surprises!

design office man at computer artistic work

 

Back in Full Production: 30th May 2023

Tuesday, May 30th, 2023

Our offices and production rooms are back in full production after the Bank Holiday Weekend.

You can place orders online, just go to the Instant Prices Tab & Ordering Tab from the Home Page.

If you need any help with your order or have any questions you can also call and speak to us on 01702 530354.

Or you can email me :

una@duplicationcentre.co.uk and i will be very happy to help.

Bank Holiday Opening Hours: 25th May 2023

Thursday, May 25th, 2023

Our offices are closed from 4pm on Friday 26th May until Tuesday 30th May at 8am.

You can however, still place orders online and upload to during this time.

If there is anything important that we need to now about your order there is a “notes” section as you check out , and you can tell us what we need to know there.

Many of the questions you may have, are answered in the FAQ and you can find this from the home page of the website.

Alternativley you can email and we will reply to you as quickly as we can:

una@duplicationcentre.co.uk

Back in Production: 9th May 2023

Tuesday, May 9th, 2023

Our Offices are open and we are in full production, after the Coronation Bank Holiday.

We are here to answer your calls and live chat.

Live Chat / Real People: 2nd May 2023

Tuesday, May 2nd, 2023

I write this after a comment from a customer on Live Chat.

They asked me are you a real person ? They were so pleased when i responded “Yes!”

Just thought it was worth highlighting that we are real people answering your live chat conversations…and we love chatting to you and helping you in whatever way we can. The chat comes through to our desk top computers so that we can access any information to be able to help you straight away.

 

persons arm streching through a computer screen to shake hands and help

We Check Prices: 17th April 2023

Monday, April 17th, 2023

Every few months we check our competition to make sure we offer the lowest prices for CD/DVD/Blu Ray Duplication.

We’ve just done it for this quarter with a guarantee that we will match or be better already, to any other like for like quote.

We also ensure our quality is exceptional by investing in new technology.
This, at the very time our competitors are looking to cut corners.
Just installed is our new Digital Press, which means your artwork will look incredible.

We use only professional Grade A cases adn all our artwork is printed on FSC Certified and Sustainable card & paper .

 

Call us for a quote or a chat about your project.

01702 530354

 

 

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